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Privacy Policy

At Tokyo Lifestyle Australia, protecting your privacy and personal information is of utmost importance to us.

 

This Privacy Policy outlines the types of personal information we collect, how we use it, how we keep it secure, and your rights in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

 

Information We Collect

We may collect the following types of personal information:

 

    • Personal Identification Information: Name, email address, phone number, shipping and billing address

    • Order Details: Information about the products you purchase

    • Payment Information: Payments are processed securely through third-party providers. We do not store your card details

    • Metadata: Basic Device Information (e.g. IP address, browser type)

We only retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

 

 

 

How We Use Your Information

We use your information to:

 

    • Process and fulfill your orders

    • Communicate with you regarding orders, returns, or enquiries

    • Improve our website, products, and services

    • Comply with legal obligations

  • Send marketing communications (only if you opt in)
 
 

 

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties, including:

 

    • Shipping carriers

    • Payment processors

    • IT service providers (e.g. Shopify, email platforms)

These parties are only permitted to use your information for the specific services they provide to us.

 

 

 

Security of Your Personal Information

 

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure.

This includes the use of secure systems, encryption, and restricted access controls.

We only retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

 

 

 

Your Rights

 

Under Australian privacy laws, you have the right to:

Request access to the personal information we hold about you

    • Request correction of inaccurate or incomplete information

    • Withdraw consent to marketing communications at any time

 

To make a request, please contact us using the details below.

 

 

 

Cookies

Our website may use cookies to:

    • Improve your browsing experience

    • Analyse website traffic and performance

You can choose to disable cookies through your browser settings.

 

 

 

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on our website and will take effect immediately.